Categories of Personal Data 

Examples of Personal Data and their sources 

Purposes and legal bases for Personal Data Processing 

Basic Personal Data 

We may collect your personal information such as your full name, the company you work for, address, telephone number, and e-mail address. Where you create an online account, we may also collect your username and password. We may collect information about your participation in our events, including access or dietary requirements, and information about your marketing preferences where you have provided consent as required by applicable law. 

We also automatically collect limited technical information when you visit our websites, including your IP address and information obtained through cookies or similar tracking technologies, as described in our Cookies Notice. 

We obtain this information directly from you when you contact us, fill out a form on our websites, register for an event, subscribe to marketing communications, or interact with our digital platforms, our employees or representatives. 

We use these Personal Data to respond to enquiries; provide and improve the features, products, and services you request; verify identity where required; communicate with you about your account and activities; manage onboarding of customers, suppliers, and partners; send notices of changes to any of our websites or policies; and, where permitted by law, send you updates and marketing information about our products, services, and events based on your expressed preferences. 

We process such Personal Data on the basis of the performance of our contract with you or your organisation; to comply with legal obligations; on our legitimate interests in managing and improving our offers to and relationships with customers, suppliers and partners; and, where required by law, on your consent (for example, for electronic direct marketing or cookies). 

Commercial and Supplier Data 

We may collect and process information relating to the products and services that you or your organisation purchase from us, supply to us, or otherwise engage with us in a business context. This may include details such as the type and quantity of products or services, order and purchase history, pricing, billing and shipping addresses, account status, delivery and logistics information, and records of correspondence, complaints, or claims. We may also collect financial information, such as bank account or payment details, for the purpose of processing supplier payments, issuing customer refunds, and managing our accounts and invoicing processes. 

Where necessary to assess and manage our commercial relationships, we may also obtain information about your organisation’s financial standing or creditworthiness from reputable third-party agencies or compliance screening providers. 

We collect this information directly from you or your organisation during our purchasing, supply, or onboarding processes, and in some cases from third parties such as payment service providers, credit reference agencies, compliance screening partners, or publicly available sources. 

We may use this Personal Data to perform all management activities connected with fulfilment of customer orders and supplier agreements, including administrative management of the contract, delivery of goods, processing payments and refunds, managing claims and disputes, conducting due diligence and fraud prevention, complying with tax and accounting obligations, and keeping you informed or updated.  

We process your Personal Data based on performance of our contract with you or your organisation; to comply with legal obligations; and on our legitimate interests in risk management, fraud prevention and defending legal claims. 

Recruitment Data 

If you apply for a role with us, we may collect your name, contact details, CV or résumé, employment history, qualifications, references and information you provide through our recruitment systems. We may also obtain information from recruitment agencies or publicly available professional profiles. 

We get this directly from you during the application process, from recruitment partners engaged by us, and from publicly available sources where appropriate for the role. 

We use these Personal Data to assess your suitability, communicate with you during the process, conduct interviews and pre‑employment checks, and comply with employment law requirements. 

We process this Personal Data on the basis of our legitimate interests in recruiting and selecting staff; performance of a contract where necessary to enter into an employment contract; compliance with legal obligations such as right‑to‑work checks; and, where applicable, your consent, for example to retain your details for future opportunities. 

Internet or other similar network activity 

You can generally visit the website without providing any Personal Data about yourself (such as, e.g., your name). In this case we only collect and store Personal Data about your website access which will automatically be transmitted from your browser to us when you access the website. 

We get this indirectly from you (e.g., from observing your actions on our Sites) or from third parties like data analytics providers. This may include: IP address, MAC address or other unique identifier information (“Device Identifier”) for the computer, mobile device, technology or other device (collectively, “Device”), domain name, browser type and version, browsing history, search history, information about your visit (including products viewed, purchased or search for), details of any website which has referred you to our website, application, or advertisement; location and time zone setting, browser plug-types and versions, operating system and platform, page responses times and errors. 

We use this Personal Data to enable the technical delivery of our website's content to your device; to improve our online services and the experience you receive when engaging with us online; as well as for purposes of the technical security of our website.  

Depending on the laws applicable in the country you are based, we will process your Personal Data with your consent, and/or for the performance of our contract with you, and/or on the basis of our legitimate interests (where applicable and depending on the country you are based) in ensuring the security of the website, optimizing the website and services we offer to you, improving marketing, analytics, or site functionality, or as otherwise permitted by law. 

In certain jurisdictions you may be able to select your cookies preferences based on consent. 

Communication Data 

We may collect communication Personal Data from various sources, including contact lists, demographic information originally collected from other companies within Company group, and Personal Data legally obtained from other third parties, which may be combined with other information that we collect for the purposes described in this section, including information on your communications with us (e.g. your emails, letters, calls, posts and messages on our social media). 

We use such Personal Data to provide and improve the features, products and services you request; to provide you with personalized content, information, and to deliver relevant advertising.  

Depending on the laws that apply in your country, we will process your Personal Data on the basis of our legitimate interest, for the performance of our contract with you and, when required by law, on your consent.  

Other Personal Data we may collect with your consent 

We get this Personal Data directly from you. This may include: 

• Information you provide by calling, e-mailing, texting, or by responding to surveys. 

• Other information we have collected from you with your consent. 

We use such Personal Data to provide and improve the features, products and services you request; to provide you with personalized content, information, and other information on our products or Company group of companies; when we perform our duties in a contract with you; and/or for processing of Personal Data needed for the assessment and acceptance of customers. 

Depending on the laws that apply in your country, we process your Personal Data on the basis of our legitimate interest, for the performance of our contract with you and, when required by law, on your consent.